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Application Support Engineer Resume Examples | JobHero
Application Support Engineers collaborate with other internal teams and are doc engineer job mount resume surface technology for solving a variety of application issues. Their responsibilities include improving application flow processes, handling quality assurance activities, solving technical issues, assisting customer support departments, and optimizing system performance. The most successful resume samples highlight qualifications like computer systems expertise, applications proficiency, customer service orientation, problem solving skills, attention to details, and proactivity.
Eligible resumes make display of a Bachelor's Degree in a relevant field, such as computer science. For more information on what it takes to be a Application Support Engineer, check out our complete Application Support Engineer Job Description.
Find out what is the best resume for you in our Ultimate Resume Format Guide. Remote member of SMS's project team for the US Department of Veterans Affairs migration from various service desk tools Remedy, Serena, and CA SDM Provided technical support doc engineer job mount resume surface technology customers across the nation for GE's Centricity Radiology Information Systems and Stentor PACS Systems.
Provided analysis of operating systems, database subsystems, and system management to diagnose and resolve issues and enable successful software installations, upgrades and other system management projects. Liaise with customer engineering, product engineering teams in London, Slovakia to develop hot-fix solutions for U. S based customers. Installation, configuration, administration and end user support for five independent installations of C. Message Manager Previous product, known as iLumin Assentor 3.
Developed and modified Oracle SQL queries to access and refine financial data. Managed all Production Issues with assigned applications Unifi, Appian, BRMS proprietary software, SBASBA loan origination running on Oracle, SQL R2, JAVA. Served as Technical Support Lead for all Network Reporting UNIX systems, handling second-tier support for technical and developer questions from customer base ranging from application support and end-user questions to problems accessing customer-facing systems.
Responsible for resolving escalated cases from call center using T-SQL to identify errors and bugs and to build solutions for data issues. Application support for a large and highly customized help desk system with 4, users and 50, documents. Provided technical training for all Utility Products. Interfaced nationally with sales representatives and Utility customers east of Mississippi River. MV Utility Products included utility enclosures, capacitor banks and capacitor switches and electronic switch controllers.
Installed, programmed, maintained and repaired DAVOX call center computer systems in the Midwest. Project coordinator for pilot program KRONOS Workforce Central application and terminal devices under TSA, provided assistance to the testing team with any anomalies discovered. Resume Examples Computer Software Application Support Engineer Build a Resume Now. Application Support Engineer Resume Examples Application Support Engineers collaborate with other internal teams and are responsible for solving a variety of application issues.
Edit This Resume Rate This Template:. Featured in:. High Quality The best examples from thousands of real-world resumes. Expert Approved Doc engineer job mount resume surface technology by resume experts based on rigorous standards. Diverse Examples Tailored for various backgrounds and experience levels. Candidate Info Application Support Engineer Remote member of SMS's project team for the US Department of Veterans Affairs migration doc engineer job mount resume surface technology various service desk tools Remedy, Serena, and CA SDM Worked with stakeholders across the country to gather requirements for new systems and reports Communicated with the client to obtain an understanding of their environment, challenges, escalation processes and apply that information to support the smooth transition to the new helpdesk application Utilized existing structure to translate ticket categories and group names to the new system structure Identified and escalated issues with the migration to ensure they were addressed and resolved Derived and tracked action items to ensure the project is completed on time and with minimal downtime to the client Configured SDM Ensured all customer sites were up and running by utilizing proactive monitoring tools.
Achieved distinction as a top engineer with one of the highest closed cases without requiring escalation. Trained new engineers in providing proactive support to customers. Installed and implemented NextNine Proactive Monitoring Software which was the primary tool used to monitor all RIS and PACS customers. Application Support Engineer Liaise with customer engineering, doc engineer job mount resume surface technology, product engineering teams in London, Slovakia to develop hot-fix solutions for U.
Led in customer service process re-structuring and improvement, contributed in implementing Doc engineer job mount resume surface technology systems using Salesforce, Excel VBA to generate customer facing reports. Worked with bank transaction monitoring programs in assisting regulatory issue such as fraud and money laundering. Trained in various sentinel products and performance tuning, setting up data feed scheduler, work with tasks on schedule.
Resolved problem in operation glitches, data feed timing issues, Web Sphere set ups and work with job scheduler. Collaborated with project management teams with Sandbox deployment. Developed, maintained customer environments using VMware Server and workstation, Centos OS 3.
Coded in data processing to solve JVM memory bottleneck problem. Worked with tuning and optimization Java JVM and database deadlock detection. Candidate Info 9. Health monitoring for environment that processed approximately […] messages daily. Provided support for SMTP routing, IIS 6. Migrated all functionality from bank hosted environment to vendor hosted solution, Autonomy Message Manager S6. Identified required changes and updates, generated and controlled change management documentation and managed execution.
Application Support Engineer Managed all Production Issues with assigned applications Unifi, Appian, BRMS proprietary software, SBASBA loan origination running on Oracle, SQL R2, JAVA, Supported applications, revising, updating, creating and improving stored procedures, problem solving and providing documentation as required, including root cause analysis.
Installed, Deployed, and supported Appian BPM project using J2EE, doc engineer job mount resume surface technology, Spring, Apache, JBOSS EAP Researched, prepared detailed specifications, designed tests, debugged, and installed, and modified computer software in various platforms in a complex and integrated systems environment Special Projects, implementation of new software, doc engineer job mount resume surface technology, patching servers, troubleshooting, light project planning.
e Java JRE upgrade across several applications, Coordinated Migration of servers to new data center. Candidate Info 4. Owned and drove the resolution process for applications issues, communicating the statuses, performing root cause analysis, and providing post-resolution reporting for high severity incidents.
Helped resolved windows login issues, isolated missing web reporting data and correct daily reporting process errors. QA tested the Doc engineer job mount resume surface technology Reporting InfoVista VF2 software, shortening release schedules.
Maintained the bug tracking system. Automated many processes in IT maintenance, IT development, and business operations using Perl, Shell Scripting and SQL.
Implemented XML into the daily Network Reporting Topology file processing. Developed and maintained effective relationships with engineering, DBA's and customer support teams.
Application Support Engineer Responsible for resolving escalated cases from call center using T-SQL to identify errors and bugs and to build solutions for data issues. Install, configure, and troubleshoot our Enterprise software package by remote access means. UAT of new release installations and content.
Mentored and trained junior members of team in SQL querying, database design, and reporting. Lead group in project to build an on-line Employee Evaluation tool. Project Management of department projects. Recognized as Outstanding Employee of the 4th Quarter Candidate Info 8. Application Support Engineer Application support for a large and highly customized help desk system with 4, users and 50, documents. Diagnosed and corrected all software code issues for software written in HTML, Perl, JavaScript and Java, doc engineer job mount resume surface technology.
Installed all patches and upgrades. Created monitoring, automation, metrics and utility scripts using Korn Shell, Perl, Oracle SQL and JavaScript and Java. Wrote Oracle SQL for ad hoc and monthly reports requested by upper management or users.
Implemented and executes the disaster recovery scheme. Resolved user tickets for front-end issues. Completed coding and maintained a TinyURL application written in Perl, and utilizes Apache web server directives. Application Support Engineer Provided technical training for all Utility Products. Created new product catalog and implemented nationwide distribution that created increased national corporate recognition, doc engineer job mount resume surface technology.
Instrumental in launch of new pad mount switchgear line. Developed close working relationships with contracted Sales Representative companies in Eastern division which made them more responsive to company desires. Authored preliminary edition of instruction book for new communication device and software, doc engineer job mount resume surface technology. Maintained and configured secure connection to internal Linux SSH servers.
Worked with teams to solve problems with Symbol hand-held telnet clients, large Mail Sorters Maintained zip code tables for shipping software. Wrote Web reports in Perl for operations personnel.
Candidate Info 3. Application Support Engineer Performed health checks related to NEAT trading terminalBOLT, Bloomberg applications and servers to ensure the systems are up and running before and after market hours. Analysed the products Dolphin and Penguin to identify the system issues and enhancements by reviewing the system functionality and interaction with the business users. Maintained compliance with all mandated technology related security regulations.
Coordinated with the vendors and resolved up to 30 issues real time related to the products Dolphin and Penguin. Assisted project management teams in the design and implementation of support solutions involving all current productivity applications supported and worked directly with the business users, doc engineer job mount resume surface technology.
Diagnosed, analyzed, reported, documented and escalated tickets for 5 production system incidents per week. Handled support activities and production issues single-handedly related to the products Dolphin and Penguin. Application Support Engineer Installed, programmed, maintained and repaired DAVOX call center computer systems in the Midwest. Voted Customer Service Employee of the year. Promoted to Senior Corporate Technical support Engineer in Valued as acting Regional Manager during manager's absence.
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, time: 6:31Electrical Engineering Technician Resume Sample | MintResume
Skills For Electrical Engineering Technician Reman Resume. Solid knowledge of calibration requirements. Experience with Rockwell/Allen-Bradley and Siemens drives and control systems. Aviation/aircraft and/or aircraft maintenance experience. High Voltage Experience is desirable. Proven ability to influence and mentor others Mar 15, · SMT Operator Resume Examples. SMT Operators handle equipment used to develop circuits with surface mount technology (components are mounted directly on circuit boards). Usual duties listed on a SMT Operator example resume are placing components on circuit boards, calibrating equipment, following production schedules, and performing quality control/5() Doc Engineer Job Mount Resume Surface Technology, migraciones curriculum vitae, aia vitality case study, essays on felipe fernandez armesto the world 8 Sep Topic title: "Essay "/10()
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